Terms and Conditions
This website is operated by The Rike Inc. To purchase from therike.com, the buyer must agree to and accept all terms and conditions listed here.
The Rike strives to create a positive experience for all our customers and welcomes your suggestions. We value our reputation and hope you will give us the opportunity to proactively address any concerns you may have. Please do not hesitate to contact us by phone (314-601-5889 or 618-580-0272), fax (214-333-1511), or email (firstname.lastname@example.org) with any questions.
The Rike may update these Terms and Conditions at any time. We will revise the iteration date at the bottom of this page to reflect the most recent update. We encourage you to frequently check this page for any changes.
The buyer or user, hereafter referred to as you is responsible for reading and accepting these Terms and Conditions during checkout. You acknowledge and agree that it is your responsibility to review these Terms and Conditions before purchase and to periodically check and be aware of modifications.
You are responsible for obtaining all the information necessary to make an educated decision regarding the purchase. You accept responsibility for checking applicable state and local codes and for ensuring items meet those codes before purchasing.
You will not hold The Rike responsible for anything not stated in the listing or included in the picture, including, but not limited to, assumptions made by you or any verbal statements.
You are responsible for paying for the item(s), taxes, and fees associated with the purchase. All prices on therike.com are listed in US dollars. All orders are on a prepaid basis and payments will be processed immediately in full.
Payment may be made with PayPal, American Express, Visa, MasterCard, Discover Checkout. Customers may enter credit card information with confidence via our secure checkout.
We accept credit card payments drawn on US banks only. If you are ordering from outside the US or intend to pay with a card drawn on a foreign bank, please contact The Rike.
Other accepted payment types include wire transfers, money orders or certified bank checks. Purchases made via wire transfer need pre-approval. You are responsible for paying all fees charged by the bank so that The Rike receives the full payment amount (in U.S. dollars). Purchases made via money orders or certified bank checks require pre-approval. If you have a deadline for receipt of order, we suggest you use any payment type besides wire transfers, money orders or certified bank checks as these payment types slow down the order process.
Sales tax is charged on all items received in Missouri or picked up from our warehouse, located in St. Louis, MO. Sales tax rate is determined by the applicable tax rate of the area where the item is received. Items purchased online will be charged the 10% tax rate of this area. Sales taxes and fees for other states, as charged by the receiving municipality, are added to the invoice during checkout.
Please be aware there may be other sales or use tax obligations that apply to your purchase for which you are responsible. You can find information regarding local tax regulations at your local tax office.
Warranties and Condition of Merchandise
We, the seller, and all our suppliers agree to present all items for sale as accurately as possible based on the information available to us and on our knowledge at the time of posting. While we stand behind the accuracy of our listing, there may be some small details that are not included in product descriptions; there is no guarantee regarding the accuracy of information.
Merchandise must be assembled, installed, and adjusted by knowledgeable, licensed, authorized and experienced personnel. Improper installations may cause malfunction and may void any warranty.
There are NO WARRANTIES of merchantability or fitness for a particular use.
Used Merchandise Condition
All USED merchandise is sold 'AS IS / WHERE IS' and 'WITH ALL FAULTS'. There is no guarantee that equipment sold as USED will arrive in clean-as-new condition or in working order.
New Merchandise Condition
Any concerns about NEW merchandise will be limited to what is covered in the particular manufacturer’s warranty.
Misuse or mishandling of equipment can result in the manufacturer’s warranty being voided. You should be aware that a commercial equipment warranty might be voided if the equipment is placed in a residential setting.
You will hold The Rike harmless for all matters regarding the item, including, but not limited to, any matters regarding the manufacturer’s performance per the warranty.
Shipping is available within the contiguous United States only; this excludes Alaska, Hawaii, and US territories. If you need shipping to Alaska, Hawaii, or a US Territory, please contact us.
We can ship to Canada but orders must be pre-approved before checkout. All applicable fees (e.g., Canada customs duties, taxes, and customs brokerage fees) must be determined in advance of placing an international order and will be added to the order. For shipments to Canada that are self-brokered, you must make ALL shipping arrangements and inform The Rike of the details.
Only curbside delivery is offered. The Rike does not offer or arrange for inside delivery.
Free shipping promotions are granted with the agreement that the merchandise will be kept. Any amount disclosed as Shipping Promotion will be considered as part of original shipping costs during a refund calculation.
There are multiple services that will expedite or ease the delivery of your shipment. These are considered non-standard delivery add-ons to our standard shipping service pricing and as such, each item will have a fee associated with it. Usage of these optional delivery add-ons is at your discretion and is not required in order for shipment to take place.
These non-standard add-on delivery services are available for selection in the checkout. Optional delivery add-ons have fees that are not covered by free shipping promotions.
Insurance on shipments is not a standard for our shipping or delivery service. You may call to discuss options and fees. Any minimum order fees charged by suppliers will be added to the invoice during checkout.
Orders are shipped after processing. Please allow up to 2-5 business days for items to be shipped, unless noted in the item listing. Generally, transit of shipment is 2-5 business days or may take longer due to occasional holiday season issues. We cannot guarantee shipping times of items that are not regularly stocked in our warehouse. You can be check your order status via your account on therike.com or by calling customer support at 314-537-4134.
You are responsible for all costs related to the shipment, including charges by the shipping company that were not paid during check out. These might include but are not limited to: additional charges due to inaccurate information provided to The Rike relating to the delivery charges due to failed delivery attempt(s) by the shipping company, etc.
Any shipment that is refused or cannot be delivered AND is returned by the carrier will be considered an unauthorized return.
Delivery & Receipt of Order
You are responsible for inspecting the shipment during delivery by the shipping company for damages, both obvious and hidden. You will accept the delivery and note on the delivery receipt for any damages or concerns. If the item is damaged beyond the point of being in working or usable condition, please refuse delivery and immediately notify The Rike. We will work with the shipping provider to replace the item for you.
Failure to notate any defects could result in a significant reduction in the carrier’s liability during damage claims. You are responsible for filing any loss or damage claims in the manner and time frame directed by the carrier. You are responsible for any concerns, issues, or charges for the shipments and agree to hold The Rike, its suppliers, and its vendors harmless.
Shipping companies do not allow third-parties to file or get involved in a damage claim. The Rike is a third party in the shipment of most of the items it sells. The Rike will willingly assist you with the filing and handling of the claims based on your needs and requests.
Problems or concerns must be reported by email to The Rike within 15 days of receipt of the item. If you call to report an item damaged in transit we do not consider the report official until we have confirmation of damages and have sent you a confirmation email.
Any reports of malfunction may require a detailed inspection report from a qualified technician. You agree to cooperate with problem identification and correction efforts.
You agree to abide by The Rike’s decisions regarding problem resolution.
Cancellation, Return, and Refund Policies
The Rike retains the right to cancel any order with a full refund and will not be held liable for any other loss or damage arising from such cancellation.
Any request for cancellation must be made and confirmed via email with The Rike as soon as possible. If you call or speak to customer support, please be advised that cancellation is not confirmed without a confirmation email from The Rike.
If a cancellation request is not received in a sufficient time frame for the shipment to be held by the supplier, it will be considered a request for return.
If the supplier does not allow a cancellation (such as for a manufactured-to-order item), the cancellation request may be denied or may be subject to higher cancellation fees (usually a minimum of 25%).
Custom or manufactured-to-order items cannot be canceled. In rare circumstances, a custom or manufactured-to-order item that has not started production can be canceled; however, there is a minimum of 25% cancellation fee for such items.
You agree to abide by The Rike decisions regarding cancellation fees.
Regularly stocked items may be returned within 60 days of receipt of the item.
Not all items will qualify for returns. Used equipment, custom or manufactured-to-order items, mishandled or misused equipment, and items that are not in resalable condition are ineligible for returns. Approval of return requests is at the sole discretion of The Rike.
A standard restocks fee of 10% will be applied to returns. Shipping costs are non-refundable.
You must reach a return agreement with The Rike and obtain a Return Authorization number prior to returning any items. There is no guarantee that a credit will be made for an unauthorized return.
Return eligible merchandise must be returned complete in unused, uninstalled condition with original packaging, accessories, and instructions, and wrapped securely to protect from damage in shipping. Any item damaged while being returned to The Rike is your responsibility.
Refused and returned goods will be inspected to assess fit for resale condition.
In the process of a refund being issued by The Rike, you will be responsible for the following costs unless otherwise stated in writing by The Rike:
If the seller agrees there is a misrepresentation, the seller will refund the purchase price of the merchandise upon its return to the specified return address.
The Rike will deduct all applicable charges before issuing a refund.
Your account will be adjusted in the amount stated by The Rike once all procedures have been followed.
If you fail to follow these terms and conditions, there will be no credit.
You must recognize that the complexity of returns and cancellations may cause a refund to take up to two billing cycles. The Rike’s customer service and accounting staff will work hard to complete the process as quickly as possible.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall 1 Right Deal, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless 1 Right Deal and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
For any items sold through eBay, eBay’s rules and policies will govern if there is a conflict with any of the parts of these terms and conditions. Please refer to eBay payment options for a list of accepted payment methods for eBay.
All concerns should be addressed before bidding. It is your responsibility to know the shipping charges of the purchase before bidding on or buying an item on eBay.
Full payment is requested within 4 days of close of auction. After 8 days, the item will automatically be cancelled and scheduled for another auction. We will ask eBay for a refund of the fees we paid for the auction.
The Rike eBay Store: https://www.ebay.com/usr/therikeinc
Last Updated: 12/05/19