Shipping Policy | Processing, Delivery & International Orders
Last updated: September 30, 2026
This Shipping Policy explains how The Rike processes and delivers orders. Shipping options, charges, and any delivery estimates shown at checkout are based on the destination and the items in your order.
Order processing
- Orders are generally processed within 1–2 business days when items are in stock.
- Orders are processed Monday through Friday, excluding U.S. holidays.
- Orders placed late in the week, on weekends, or on holidays may begin processing on the next business day.
- Orders with incomplete or inaccurate address information may be delayed while the information is verified.
Processing time is the time needed to prepare an order for shipment. It is separate from carrier transit time.
U.S. delivery
For U.S. orders, delivery is typically expected within 4–10 business days, although actual timing can vary by destination, carrier, service level, inventory location, weather, and other conditions outside our control.
Tracking information is provided when available after the order ships. Carrier tracking may take time to begin showing movement.
Shipping rates and free shipping
Available shipping methods and charges are displayed during checkout before the order is completed. Where a free-shipping promotion or threshold applies, the eligible option will be shown at checkout. The checkout total is the controlling shipping charge for the order.
Shipping and third-party delivery charges are generally non-refundable except where required by law or where The Rike confirms that a refund of those charges applies to a damaged, defective, or incorrectly fulfilled order.
International shipping
International shipping availability depends on the destination and the products ordered. Available services and charges are shown at checkout when shipping is available. International orders may take longer because of carrier networks and customs processing.
Import duties, taxes, brokerage fees, and other customs charges may be imposed by the destination country. Unless checkout specifically states otherwise, these charges are the buyer’s responsibility. The Rike does not control customs processing times.
Address changes and undeliverable packages
Please review your shipping address before placing an order. Once an order has entered fulfillment or has shipped, an address change may not be possible. Additional carrier charges resulting from an address correction, refused delivery, or an unclaimed package may be charged when applicable.
Lost, delayed, or damaged shipments
Carrier delays can occur and delivery dates are estimates rather than guarantees. If tracking shows an unusual delay, or if an order arrives damaged, contact The Rike at therikenature@outlook.com with your order number and relevant details so the issue can be reviewed.
For damaged or defective items, also review our Return Policy.
Questions about shipping
For questions about shipping availability, delivery, or an existing order, contact therikenature@outlook.com.