Frequently Asked Questions
Where do your products come from? +
The Rike sources herbs, teas, and seeds from trusted farms and growers across Asia, North America, and beyond. We prioritize organic, non-GMO, and minimally processed sources. Each product listing includes its botanical name and origin details.
What is your return policy? +
We offer a 30-day return window for unopened products and a 60-day damage guarantee — if your order arrives damaged or defective, we'll replace it or refund you, no questions asked. Contact us at therikenature@outlook.com.
How long does shipping take? +
US orders typically arrive in 4–10 business days. Orders over $49 ship free. Tracking is provided once your order leaves our warehouse.
Can I use these products for food/cooking? +
Most of our herbs, teas, and spices are culinary-grade and can be used in cooking, tea preparation, baking, and food crafting. Product descriptions include suggested uses. Our seeds are intended for growing and gardening, not consumption.
Do you offer bulk or wholesale pricing? +
Yes! We work with restaurants, wellness studios, retailers, and food brands. Visit our Wholesale & Bulk Orders page to request pricing or submit an inquiry.